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FAQ

HOW DO I ORDER?

Simply select the products you like, personalise them and add them to the cart. Next click Checkout and follow the steps to finalise your payment and submit your order. Easy!

DO I NEED TO CREATE AN ACCOUNT TO MAKE PURCHASES ONLINE?

No, you can checkout with YouFind as a guest. To save your details for future purchases and to be able to see your order status you can register with us.

CAN I CHANGE MY BILLING/SHIPPING ADDRESS?

Unfortunately, orders are unable to be changed or cancelled once you complete a purchase. However, you can reach out to our team and we are more than happy to assist you with this!

DO YOU DO REFUNDS OR EXCHANGES?

Here at Youfind, customer satisfaction is our number one priority. We want to make sure that our customers have an experience that lasts forever. We offer a 30-day return on most of our products. For more details please visit Returns & Refund Policy.